Discover-Interact-Engage
It Support
Certificate
This is your path to a career in IT. In this program, you’ll learn in-demand skills with no degree or experience required.
438
Videos
151
Readings
108
Quizzes
24
Exercises
4
Assignments
This is your path to a career in IT. In this program, you’ll learn in-demand skills with no degree or experience required.
Videos
Readings
Quizzes
Exercises
Assignments
Pave your path to career success by gaining a professional Google certificate with the support of C4U
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Database administrator
Tech support specialist
IT specialist
Systems analyst
Network engineer
Help desk technician
IT support spcialist
IT technician
Computer user specialist
IT assistant
Course 1
132,411 ratings
4.8
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Understand how the binary system works
Learn how applications are created and how they work under the hood of a computer
Utilize common problem-solving methodologies and soft skills in an Information Technology setting
Assemble a computer from scratch
Choose and install an operating system on a computer
Understand what the Internet is, how it works, and the impact it has in the modern world
Course 2
37,998 ratings
4.7
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.
This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting.
Describe computer networks in terms of a five-layer mode
Understand all of the standard protocols involved with TCP/IP communications
Grasp powerful network troubleshooting tools and techniques
Learn network services like DNS and DHCP that help make computer networks run
Understand cloud computing, everything as a service, and cloud storage
Course 3
22,045 ratings
4.7
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.
In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.
Navigate the Windows and Linux file systems using a graphical user interface and command line interpreter
Set up users, groups, and permissions for account access
Install, configure, and remove software on the Windows and Linux operating systems
Configure disk partitions and filesystems
Understand how system processes work and how to manage them
Work with system logs and remote connection tools
Work with system logs and remote connection tools
Course 4
19,062 ratings
4.7
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Understand how the binary system works
Learn how applications are created and how they work under the hood of a computer
Utilize common problem-solving methodologies and soft skills in an Information Technology setting
Assemble a computer from scratch
Choose and install an operating system on a computer
Understand what the Internet is, how it works, and the impact it has in the modern world
Course 5
16,121 ratings
4.8
When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Understand how the binary system works
Learn how applications are created and how they work under the hood of a computer
Utilize common problem-solving methodologies and soft skills in an Information Technology setting
Assemble a computer from scratch
Choose and install an operating system on a computer
Understand what the Internet is, how it works, and the impact it has in the modern world
Daniel, IT Support Specialist at Central Community College and Google IT Support Certificate graduate